The Sturgeon Bay post office sends plenty of packages out the week before Christmas, but the staff often finds themselves sending more packages back the week after. Although the number of returns is often steady year-round, there is a noticeable spike in the week or two following the holidays. Postmaster Don Erdmann said the biggest issue people have when returning packages is remembering to insure the contents inside.
Packages returned must have postage paid on them. Erdmann said that most vendors will include a label of some sort to assist in case of a desired refund and return and added that the post office is always available during business hours to help with any questions regarding sending or returning packages.