Heavy snowfall is in part to blame for recent delays in mail delivery to many residents in the Sturgeon Bay area, according to the U.S. Postal Service (USPS). Many people have taken to social media to complain about the failure of packages and regular mail being delivered daily. When reached for comment, the acting postmaster in Sturgeon Bay could not speak to the issue other than saying that they were looking for additional help. In a written correspondence received by Door County Daily News this week, the United States Postal Service for Wisconsin, Minnesota, and North Dakota districts stated that weather conditions impacted the service for many in the past week.
“The Postal Service is committed to providing the best possible service to our customers and we apologize for any inconvenience that may have been experienced. The Postal Service is utilizing all available resources to keep our commitments and deliver the mail in Sturgeon Bay, WI. Recent heavy snowfall weather conditions have impacted service in limited locations. We appreciate our customer's patience with us at this time. We will continue flexing our available resources to match the workload and are proud of the efforts of postal employees as they define essential public service every day.”
The USPC statement went on to recommend that customers reach out to their local postal station on any issues they are dealing with, or go online and email any problems that are happening.
“Customers can also go to our website usps.com and click on “Contact us” at the bottom of our homepage or utilize this direct web address: https://usps.force.com/emailus/s/. Every email will be carefully documented, and appropriate action taken to strengthen service.
In addition, the official X (formerly Twitter) account of the United States Postal Service, managed by the Social Media staff at USPS HQ, can provide help. For customer service, please tweet @USPSHelp. Customers can also private message on Facebook at http://www.facebook.com/USPS. The Postal Service will diligently continue to investigate customer's concerns and correct deficiencies to improve service to our communities.”
Last November, the U.S. Postal Service contracted with Amazon to deliver packages to customers every day of the week, adding Sunday delivery.
