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Internet outages provide valuable lesson for businesses

Some customers at Door County businesses over the weekend were left with a hard decision: scrape together enough cash to pay for their purchase or walk out. Saturday’s storm was the latest reminder of what can happen when a business loses power or its Internet connection. Many were unable to accept credit or debit cards for payments, which is how 80 percent of Americans prefer to make their transactions according to Nathan Draeger of QuantumPC in Sturgeon Bay spent much of his weekend troubleshooting for clients, saying having a fall back option for the Internet is a good idea.

Draeger says a downed tree in Two Rivers was the culprit for most of Door County losing their Spectrum-provided Internet connection for a couple hours Sunday.

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Hans Feld

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