Kewaunee County Veteran Services Officer Robert Stearns says he has been doing a lot of learning the past six weeks, much of it outside the traditional scope of his job. Stearns says that older veterans have often used him for help in a digital world. That includes anything from pension benefits related to the careers they had after they served to VA programs and now telehealth options. Stearns says he is happy to assist in any way he can, but it is much easier to do in person, an option that is unavailable for several more weeks.

Stearns gives the VA high marks in how it has handled the coronavirus pandemic.