Area businesses that are dependent on Lumen Technologies, formerly known as CenturyLink, for internet service and phone lines, experienced an outage from early Monday morning until late Tuesday afternoon. A cut fiber optic line in Chicago from construction work caused the outage at about 9 am Monday. Stodola’s IGA store manager Alex Stodola says they have been able to adapt by using a terminal that works through cellular internet. He is frustrated by the outage that is happening hundreds of miles to the south of Northeastern Wisconsin.
Bank of Luxemburg President Tim Treml says previous outages this summer have prepared the bank to implement backup plans to deal with technical problems that are outside their control.
Stodola notes that similar outages have occurred a handful of times in the past four months, but none to this extent. Phone and internet services were finally restored in the area, at about 4:15 pm Tuesday, according to Stodola.