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Broadband coordinator hopes to dispute FCC maps

If you ever struggled to get a strong internet connection at your Door County address, Broadband Coordinator Jessica Hatch could use your help. The Federal Communications Commission has released its broadband service location and availability maps, which shows where internet coverage is possible and available. These maps help determine how much federal funding states will receive to assist in their efforts to build their broadband infrastructure, such as Door County's hopes for a fiber-to-the-premise (FTTP) network  According to the current maps, Door County is 100 percent covered by broadband access. Hatch says that is inaccurate, with early returns from its broadband surveys showing that more than half of the county is either underserved or not served at all.

You can help the FCC paint a more accurate picture of the area’s broadband connection by submitting a location challenge to the government agency by January 8th, 2023. You can find directions on how to participate below. 


Link to FCC challenge video


Here is a link to the FCC’s process on How to Submit a Location Challenge in addition, you will see on this page several Articles in this section that you can look to for additional materials.

Instructions as provided by a Federal Program Officer.

  1. Point your browser to:
  2. LOCALITY: Type in the address and select from the auto-generated location options.
  3. When the map renders, verify that the locator dot is centered on the correct rooftop
  4. If not, click on the “Location Challenge” link in the upper right corner of the map and type in the contact information and select the appropriate Challenge Type and any documentation if available.
  5. Click Submit.
  6. SERVICE AVAILABILITY: Check the Provider, Technology, and Speeds available at this address.
  7. If any information is incorrect, click on “Availability Challenge” and select any of the providers that are incorrect.
  8. Enter Challenge or Feedback, the contact information, and you may either describe your experience or upload a documentation image or file.
  9. Click Submit.

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