You may want to take steps to protect your FoodShare benefits after the Wisconsin Department of Health Services (DHS) warned its members of a scam that targets the program. The DHS is investigating complaints from FoodShare members about a texting scam instructing them to call a phone number to confirm their account and personal identification numbers (PINs) to avoid having their benefits blocked.
The scammers then use the information to access and steal benefits.
To limit the potential for loss, DHS is removing access to all cases within the investigation. DHS also is discontinuing and replacing all compromised QUEST accounts and conducting a review of impacted members to determine if benefits should be replaced.
You should report any emails or texts about your FoodShare benefits that are not sent to you by DHS to the agency that issues your benefits and Wisconsin’s Consumer Protection Hotline at 800-422-7128 or DATCPHotline@wi.gov. This hotline is run by the Department of Agriculture, Trade, and Consumer Protection. Be sure to avoid clicking any links in the email or text message or calling the phone number that sent you the text message or any phone number in the message, and never provide your personal information to an unsolicited text or call.
