Sturgeon Bay Utilities is seeing its residential customers fall behind on their bills more so than commercial ones. Given the fact that many businesses saw steep declines in sales, or were shuttered entirely, that result may seem surprising. General Manager Jim Stawicki says it was easier to be proactive with their smaller commercial client base compared with the thousands of residential customers.

The moratorium on shutoffs is still in effect even as foreclosures and evictions become permissible again. Stawicki advises customers to avoid getting too far behind before seeking help through deferred payments or other means. Sturgeon Bay Utilities is helping local businesses by rewarding consumers too. Through the Community Recharge Program, anyone who purchases a $50 gift card from Destination Sturgeon Bay gets an additional $25 free.