Did you hear that? After several weeks of service interruption following a cyber incident, Cellcom has confirmed via their website that their services for calling and text messaging are now both functioning. Both inbound and outbound calls have also been fixed following their restoration efforts.
Cellcom stated that while they are seeing strong improvements with the service returning following the outage, there may be some “intermittent issues” that may still occur as the systems work to stabilize.
Customers experiencing issues going forward are asked to first reboot their cellular device. If problems still persist, reach out to the Cellcom support team by calling 800-236-0055 or on their website to access their agent chat. Consumers can also stop into their local Cellcom branch location for additional assistance.
